SALES

5.0

SERVICE

4.0

371 ratings and 194 comments received in the last 90 days.

15 April 2025

Massive shout out to all the Douglas Park staff especially Danny Ferguson

09 April 2025

My experience was amazing. My salesman Taylor Ritchie couldn't have done any more to help me. Taylor was always on hand to answer any questions I had and made buying my new 1 series really easy. Afterwards, he made sure everything was ok too.

05 April 2025

Olivia and the Business Manager made purchasing the vehicle an effortless and pleasant experience.

03 April 2025

Great service from start to finish and handover also very informative and professional.

03 April 2025

Barry is extremely helpful, mindful and accommodating. The whole experience was stress free from beginning to end.

03 April 2025

everything well organised

02 April 2025

I received excellent service when purchasing my new car

22 March 2025

Excellent customer service

20 March 2025

Mia was brilliant at the handover. She went through every function of the car and made it really clear what each button on the touchscreen did.

12 March 2025

Great personal service from Alisdair Lawson.

15 April 2025

Every part of the process was clear, easy to complete and expedited with civility and smiles

15 April 2025

Repaired correctly

15 April 2025

I have been dealing with this branch for many years and was surprised to see that the staff at the centre have changed dramatically. There are not many of the staff remaining from my previous visit and I feel that the personal touch has disappeared.

14 April 2025

Satisfied albeit car needs booked in again to fix

12 April 2025

Very poor service centre. I was told my car would be 2hrs for a tyre change and alignment, so I chose to wait. It took 4.5 hrs. That's just my issue on this occasion. If I hadn't already pre paid a service plan I would certainly not be back.

11 April 2025

Excellent service from the first phone call to leaving with the car. Thanks.

10 April 2025

Really satisfied with my new car. I have no complaints.

10 April 2025

Awful service my brakes are still making a noise

09 April 2025

Always can rely on Parks

09 April 2025

Professional experience at check in. Jobs completed to my satisfaction and timescales offered for outstanding job needing completed

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